Disability Services

The Ella Centre is a registered NDIS provider supporting adults with a disability, 18 years and over. The Ella delivers personal, comprehensive support that enables our service users to lead a full, productive and independent life. We provide experienced, practical guidance to simplify the NDIS, and help service users and their families build relationships and create control in their life.

The Ella Centre offers practical assistance with everyday life tasks for people with disability in a safe and supportive community environment.


The Ella Centre and charging under the NDIS 

The Ella Centre charges participants in accordance with the price controls dictated by the NDIA.  From 1 July 2019, eligible providers of attendant care and community and centre based activities have access to a higher support price limit through a Temporary Transformation Payment (TTP). The TTP is a conditional loading to assist providers with any costs associated in transitioning to the NDIS.

The rates that The Ella Centre is eligible to charge the TTP loading on will be stated as the support item number with the addition of the letter T. These support item numbers are outlined in the NDIS Support Catalogue, copies of the latest catalogue and price guide can be found on the NDIS website ( https://www.ndis.gov.au/).

The rates charged by The Ella Centre can be downloaded here NDIS Ella Price Book 2022.pdf

Support Purpose application of NDIS Participant budgets

Budgets for supports in your NDIS participant plan are categorised by Support Purpose for Core, Capital and Capacity Building services.


Core Supports:

Participant budgets are flexible across Assistance with daily living, Transport, Consumables, and Assistance with Social and Community Participation. You may choose how to spend your core support funding, but cannot reallocate core support funding to other support purposes (e.g. capital or capacity building supports).

The Ella provides comprehensive services within the Core Supports category.


Capital Supports:  

Participant budgets are usually restricted to specific items identified in the participant’s plan.

These include Assistive Technology and Home Modifications, as well as Specialist Disability Accommodation (SDA). Most items are ‘quotable’, which means that providers must negotiate a price in a Service Agreement with a participant. Supports can include assessment, delivery, set-up, adjustment and maintenance costs.

The Ella Centre does not currently provide capital supports; however, we are able to assist you with these negotiations as part of our commitment to coordinating your supports.


Capacity Building:

Participant budgets are allocated for each support category and must be used to achieve goals in the participant’s plan.

These supports include: - Coordination of Supports, Improved Living Arrangements, Increased Social & Community Participation, Finding & Keeping a Job, Improved Relationships, Improved Health & Wellbeing, Improved Learning, Improved Life Choices and Improved Daily Living Skills.

The Ella Centre offers services for Coordination of Supports, Increased Social and Community Participation and Improved Daily Living Skills. As part of our roll in coordinating your supports, we are also able to assist you to manage other supports in this category.


Service Bookings and Cancellations

The NDIS participant portal, MyPlace https://auth.my.gov.au/las/login?execution=e1s1 is an online portal where Service Bookings are created between you, the participant, and your provider.

This ensures that both parties are aware of the requirements for service, the length of time the service is required for and that you will be able to pay for the service. Service agreements between participants and providers also include details of rescheduling the appointments, notice periods for cancellations and changes to agreed appointments. In unforeseen circumstances and if the participant agrees that they did not comply with the agreed cancellation requirements, a fee may be charged against a participant's plan. 

At The Ella Centre, you can access personal care and tailored services that will meet the goals of your NDIS plan. All with the support of people who love their job and have a genuine interest in enhancing the lives of you and your loved ones. 

CONTACT US to find out more.


The Ella Centre NDIS Services.pdf