Disability Services

The Ella Centre supports adults with a disability, 18 years and over. The Ella delivers personal, comprehensive support that enables our services users to lead a full, productive and independent life. We provide experienced, practical guidance to simplify the NDIS, and helps service users and their families build relationships and create control in their life

The Ella Centre is here to offer practical assistance with everyday life tasks for people with disability in a safe, supportive community environment


The Ella Centre and the NDIS

The services that we currently provide will still be available under the NDS, however, they may be called something different.

Support Purpose application of NDIS Participant budgets

Budgets for supports in your NDIS participant plan are categorised by Support Purpose for Core, Capital and Capacity Building services.


Core Supports:

Participant budgets are flexible across Assistance with daily living, Transport, Consumables, and Assistance with Social and Community Participation. You may choose how to spend your core support funding, but cannot reallocate core support funding to other support purposes (e.g. capital or capacity building supports).

The Ella provides comprehensive services within the Core Supports category.


Capital Supports:  

Participant budgets are usually restricted to specific items identified in the participant’s plan.

These include Assistive Technology and Home Modifications, as well as Specialist Disability Accommodation. Most items are ‘quotable’, which means that providers must negotiate a price in a Service Agreement with a participant. Supports can include assessment, delivery, set-up, adjustment and maintenance costs.

The Ella Centre does not currently provide capital supports; however, we are able to assist you with these negotiations as part of our commitment to coordinating your supports.


Capacity Building:

Participant budgets are allocated for each support category and must be used to achieve goals in the participant’s plan.

These supports include: - Coordination of Supports, Improved Living Arrangements, Increased Social & Community Participation, Finding & Keeping a Job, Improved Relationships, Improved Health & Wellbeing, Improved Learning, Improved Life Choices and Improved Daily Living Skills.

The Ella Centre offers services for Coordination of Supports, Increased Social and Community Participation and Improved Daily Living Skills. As part of our roll in coordinating your supports, we are also able to assist you to manage other supports in this category.


Service Bookings and Cancellations

The NDIS participant portal, MyPlace https://auth.my.gov.au/las/login?execution=e1s1 provides for Service Bookings to be created between you (the participant and your provider.

This ensures that both parties are aware of the requirements for service, the length of time the service is required for, and that the you will be able to pay for the service. Service agreements between participants and providers also include details of rescheduling the appointments, notice periods for cancellations and changes to agreed appointments. In unforeseen circumstances and if participant agrees that they did not comply with the agreed cancelation requirements, a fee may be charged against a participant’s plan. This can occur up to 8 times per year for personal care and community access supports.

The Ella would notify the NDIA if the participant is at risk of not receiving the budgeted supports as a plan review might be indicatedIf you want the support of people who love their job and have a genuine interest in contributing to the betterment of other people’s lives and, if you appreciate people who do the very best by you and your loved ones, you’ll find it at The Ella Centre.

Great support is key to working with adults with a disability who have an NDIS plan.

It’s life changing.

With The Ella Centre, you can access personal care and tailored services that will meet the goals of your NDIS plan.

CONTACT US to find out more


Membership Form The Ella Centre NDIS Services (86 KB)

Disability Services - NDIS Supports
Disability Services - Support Coordination